Shipping policy
Thank you for shopping with EZAI we offer a smooth transit. Please read our shipping policy carefully to understand how we process and ship your order.
Domestic
UPS Ground: 1-5 business days
UPS Next Day Air Early: Next business day morning (8am)
Processing time: 1-2 business days
International
UPS Worldwide Expedited: 2-5 business days
UPS Worldwide Express: 1-3 business days, received in the morning
Processing time: 1-2 business days
*The international receiver will be responsible for payment of duties, taxes and fees on international orders*
Note: Some clothing's are made-to-order.
Shipping times for made-to-order clothings
U.S fulfillment time: 3-10 business days
Overseas fulfillment time: 7-21 business days
Processing time for made-to-order: 3-5 business days
Weather delays, customs processing, and other factors may affect delivery times, especially for international orders.
You will see fulfillment estimate at checkout.
Once your order has been fulfilled & shipped, you will receive a tracking number via email (or SMS, if provided) so you can follow your package's journey. Please allow 24-48 hours for the tracking information to update after receiving the shipping confirmation.